Workplace Tech: Six Quick-Fire Lessons For Leaders
Originally posted by Sally Percy @ www.forbes.com
We all know that technology is transforming the workplace, as well as transforming the relationships between leaders and followers, and between employers and employees.
Despite all the hype – much of which is well deserved since technology enables some amazing things – the reality is that many organizations make a poor job of implementing new technological tools that could really transform their business. Or, possibly even worse, they end up wasting money on tools that they don’t even need.
In addition, some leaders and managers are, both intentionally and unintentionally, using technology as a way to abuse staff. According to recent research by British Summer Fruits, 44% of Brits claim that they frequently send emails to colleagues and clients between the hours of 11 p.m. and 6 a.m., for fear of losing their jobs.
A recent roundtable hosted by forward-thinking workplace tech business Perkbox examined some of the key issues around how technology is impacting employee relations. Here are six key takeaways for leaders:
- Minimize the risk of expensive failures by encouraging new technology to be rolled out to a small subset of people before it is adopted by the wider organization. That way you can test whether it is fit for purpose – and, indeed, whether it even has a purpose in the context of the business.
- Rolling out a new technology involves change. So brush up on your change management skills ahead of any implementation and think about what messages you are giving to the rest of the organization through your own behavior.
- Make the adoption of new tools a collaborative process. Encourage staff to have a say in which technology is being used, and how it is being used, instead of taking a command-and-control approach. Acknowledge any glitches and ask for feedback on how the tools can be improved.
- Every day is a learning day in our brave, new world. So be open to embracing what’s out there and give startups a chance to impress you with their fresh ideas. Remember that the next big thing probably hasn’t even been invented yet.
- Relate the technology that you want to use to the problems that they are trying to solve. If your people are not using the tools that you have given them, accept that what they might actually need is different tools.
- See technology as a way to amplify the organizational culture that already exists. If you believe in disseminating great leadership across your organization, use technology as a way to do it.